A remote control that can be blocked for non-payment

01 / Investment context

What problem had to be solved?

The car park has several hundred customers on monthly subscriptions and high turnover. About 20% of the remotes were lost each month or never came back to the operator. A remote that has not come back but still opens the entrance lets in someone who does not pay for parking, and issuing new ones means a constant cost and constant work for the staff.

A remote could not be transferable: entry is for whoever pays the subscription, not for someone to whom a remote has been lent or resold. Customers were to drive in and out on their own, with as little involvement of third parties as possible, and the investor needed a system that is simple to operate and in which entry can also be stopped for non-payment — without taking the remote back from the customer.

The investor’s goal: Subscribers control entry and exit themselves, and the investor has a system that is simple to operate, in which it controls access and payments: blocking, unblocking and deleting remotes.

What was designed?

For these needs GORKE specified an identification receiver (IDO-1000) with the Tablica Synoptyczna software (today SPA-1000/PR). The receiver recognises each remote individually — up to 1,000 remotes can be programmed into it — and its four relays control the barrier or the gate. Each subscriber receives a two-button remote (today the PUK-102) to control entry and exit.

The operator temporarily blocks the remote of an unpaid subscription — it is enough to select the customer number and tick the “block” option — and reactivates it after payment; a lost or outdated remote is deleted individually while all the others keep working. The software displays and archives events, and every remote can be labelled with the customer’s data — name, phone number, the car’s registration number and make — so it is clear whose remote opened the entrance and when.

The remotes transmit a rolling code, and the receiver flags an unusual number of presses, which helps detect an attempt to use an intercepted code. Adding a new remote and deleting an outdated one are simple and quick — with high subscriber turnover, the operator does this regularly.

05 / Before installation

What needs to be settled for a similar investment?

Before devices are chosen, what matters is the site’s conditions and how the system ties into the final installation.

Source: an archived GORKE description of the installation. For a new investment we choose current models.