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Completed projectRetail and servicesWholesale market

Panic buttons at 270 stalls: the stall number in the guard room and on patrol

A radio alarm identification system for a two-storey wholesale market with several hundred sales units: a repeater on each storey, Tablica Synoptyczna (synoptic board software) in the guard room, patrol pagers and text messages.

  • 270sales stalls
  • 2storeys
  • 2repeaters, one per storey
Panic buttons at 270 stalls: the stall number in the guard room and on patrol
Illustrative image

01 / Investment context

What problem had to be solved?

The wholesale market occupies a two-storey building with several hundred sales units. Security works around the clock; during opening hours it staffs the guard room and runs a two-person patrol through the building.

Each of the 270 stalls is to have a button whose signal reaches both the guard room and the patrol — with the stall number, because among hundreds of similar units there is no time to search for where the alarm came from.

The investor also required a log covering the type of event, the stall number, the time of the event and the time the guard room acknowledged it, and every alarm was also to be sent by text message to a designated phone number. With hundreds of buttons on two storeys, the signal delivery time and the load on the radio band also mattered.

The investor’s goal: The stall number with security — in the guard room and with the patrol on its rounds — with a record of every event and its acknowledgement, and a text message for every alarm.

What was designed?

The ground-floor guard room was fitted with an identification receiver (IDO-1000) and the Tablica Synoptyczna software on a computer — today also available as a set with a touch-screen computer (SPA-1000/T). After range tests one repeater (RTS-1000) was installed on each storey, and every button was programmed to the nearest one only. This assignment by area means a signal never passes through two repeaters: it arrives faster and puts less load on the band.

The repeaters pass the signals from the stalls to the guard room and to the patrol’s pagers, which is why even the smallest buttons could be used at the stalls. Each stall chose its own: a key-fob remote with a flap (PUK-151), a three-button remote control (PUK-303), a sealed button (PNH-201), a wristwatch transmitter (PUK-121) or a PNP-121 panic button, whose equivalent today is the under-counter button (PNP-202). The patrol’s pagers showed the storey and the stall number; today this role is filled by the OBI-4SH pager.

A field with the stall’s description and location flashes on the Tablica screen and the computer sounds an alert; the software also sends a text message with the time of the event and the stall’s description to a designated number — through a GSM add-on (today GSU-SP1000/L). Pressing the flashing field stops the sound and records the acknowledgement, so the log holds all the data the investor required.

02 / Operating principle

From signal to action.

An alarm from any of the 270 stalls reaches the guard room and the patrol with the stall number, and is recorded in the log.

  1. 01 / Signal source

    Stall A button chosen by the stall

    Key fob, remote, wristwatch or button — each stall chose its own.

  2. 02 / Transmission

    RTS-1000 Repeater on each storey

    Passes the signal of its assigned buttons to the guard room and the patrol’s pagers.

  3. 03 / Notification

    Security Guard room, patrol and SMS Screen Pagers

    The stall number on the Tablica screen, the alarm on the pagers and a text message to the designated number.

Security knows which stall to run to. Pressing the flashing field stops the sound, and the log records the stall number, the time of the event and the time of acknowledgement.

A simplified functional diagram.

03 / Installation components

The installation’s devices and their equivalents today

The models used in the project, with their equivalents in the current range.

IDO-1000 — Identification receiver, 1000 transmitters

IDO-1000

Identification receiver in the ground-floor guard room: recognises which button sent the alarm and passes the event to Tablica Synoptyczna. Powered from 9–24 V AC or DC.

Quantity: 1

SPA-1000/T — Tablica Synoptyczna with touchscreen computer

SPA-1000/T

Tablica Synoptyczna with a touch-screen computer — today’s set for the software used in the installation: the stall number on screen, acknowledgement by pressing the field, and an event log with acknowledgement times.

Quantity: 1

OBI-4SH

OBI-4SH

Patrol pager — today’s equivalent of the pagers used in the installation. The alarm reaches security on their rounds, away from the guard room.

Quantity: 2

GSU-SP1000/L — SMS add-on for Tablica Synoptyczna, LTE

GSU-SP1000/L

SMS add-on for Tablica Synoptyczna (LTE) — today’s equivalent of the GSU-SP1 GSM transmitter used in the installation. Sends a text message about every alarm, to up to 10 numbers.

Quantity: 1

PUK-151 — 1-button remote with cover

PUK-151

Key-fob remote with a sliding flap, carried by the seller — the flap protects the key from being pressed by accident.

Quantity: as chosen by stalls

PUK-303 — 3-button remote

PUK-303

Three-button remote control with the main key in a recess, easy to feel and resistant to accidental pressing.

Quantity: as chosen by stalls

PNH-201 — Sealed 1-key button

PNH-201

Sealed button on the wall or post of the unit — a fixed alarm point known to everyone working at the stall.

Quantity: as chosen by stalls

PUK-121 — Watch-style SOS transmitter

PUK-121

SOS transmitter worn on the wrist like a watch — always with the seller, even away from the counter.

Quantity: as chosen by stalls

PNP-202 — Under-counter panic button

PNP-202

Panic button under the counter top — today’s equivalent of the PNP-121 button used in the installation. An alarm from under the counter, without reaching for a transmitter.

Quantity: as chosen by stalls

Catalogue figures describe a device under stated conditions, usually in open terrain, and are not a guaranteed range in every installation. Device quantities in the examples are indicative.

04 / Value for the investor

What does this solution give you?

The stall number at once

The guard room and the patrol know which of the 270 stalls to run to, instead of searching two storeys for the source of the alarm.

Guard room, patrol and SMS

The alarm reaches the guard room screen, the patrol’s pagers and, by text message, the designated phone, so whoever is nearest can respond.

A log with response times

The Tablica records the time of the event and of the acknowledgement, so the head of security can check how quickly each alarm was taken.

05 / Before installation

What needs to be settled for a similar investment?

Before devices are chosen, what matters is the site’s conditions and how the system ties into the final installation.

Requirements to verify

  • The solution does not replace a certified hold-up alarm system where one is required — it is a radio alarm identification system for the site’s security staff.
  • Range tests on each storey before the repeaters are installed — the number of repeaters and the assignment of buttons depend on them.
  • The choice of buttons by the stalls — key fob, remote control, wall button, watch or under-counter button — and the stall numbering in the software.
  • Phone numbers for text messages (the add-on handles up to 10), power for the receiver in the guard room, and a 12 V DC power supply at each repeater location.

Source: an archived GORKE description of the installation. For a new investment we choose current models.

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