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Completed projectCare and healthResidential care home

Calls from 150 rooms and 120 bathrooms across four buildings

A nurse call system for a complex of four buildings with about 200 residents: thirteen gateways serve the areas of the installation, IP communication links the parts of the site, and calls from rooms and bathrooms reach the staff’s panels and pagers.

  • 150residents’ rooms
  • 120bathrooms
  • 20staff pagers
Calls from 150 rooms and 120 bathrooms across four buildings
Illustrative image

01 / Investment context

What problem had to be solved?

The social care home occupies a complex of four buildings with about 200 residents. One of them is a three-storey administrative and social wing. Residents have 150 rooms and 120 bathrooms, and they must be able to call staff from both places — from the room and from the bathroom.

Carers do not work in one place: they move between wards. In a site like this, a call that can only be heard at one nurses’ station or in one corridor is easy to miss. And “someone is calling” is not enough — with four buildings, a carer must know at once which room or which bathroom the call came from, so that no time is lost searching.

The investor’s goal: Every call from a room or bathroom should show where it came from and reach the staff member nearest to the resident — even while they are moving between wards.

What was designed?

The installation is divided into areas. Each is served by one of thirteen gateways, which receives the calls from the buttons in its part of the site. IP communication links the parts of the site, so the four buildings form one system. Calls appear on four operator panels showing where they came from and are passed on to 20 pagers that the staff carry with them.

The solution was adapted to the layout of the buildings and the way the staff work. The system shows where the call came from and can pass the information to the staff member nearest to the resident — even while they are moving between wards. Staff learn of a call wherever they happen to be, not only at a panel.

In GORKE’s 2026 range, such a system is made up of bedside buttons (SPR-PK1/A/BAT) and pull-cord transmitters with an SOS key in the bathrooms (SPR-PC2/AA/BAT), IP gateways (SPR-IPB/R2/K) and operator panels with a display (SPR-IPP), powered by PoE or 6–24 V, and staff pagers (OBI-4SH). Optionally, the synoptic board software (SPA-IP2) also shows the calls on a Windows 11 computer.

02 / Operating principle

From signal to action.

Calls from rooms and bathrooms in four buildings reach the operator panels and the staff’s pagers.

  1. 01 / Signal source

    Button 150 rooms and 120 bathrooms

    The resident calls staff from the room or the bathroom.

  2. 02 / Reception

    Area gateway One of 13 on the site

    Receives the calls from its part of the site; IP communication links the buildings.

  3. 03 / Notification

    Staff 4 panels and 20 pagers Panels Pagers

    The panels show where the call came from, and the information also goes to the pagers.

The call is passed to the staff member nearest to the resident. Staff learn of a call wherever they happen to be — even while moving between wards.

A simplified functional diagram.

03 / Installation components

Devices for a similar investment

The description of the installation names no models — this is GORKE’s choice for a similar site.

SPR-IPB/R2/K

SPR-IPB/R2/K

Call system IP gateway

Area IP gateway: receives calls from GORKE 433.92 MHz transmitters in its part of the site and passes them on over the IP network. Powered by PoE or 6–24 V AC/DC.

Quantity: 13

SPR-IPP

SPR-IPP

Operator IP panel

Operator panel with an OLED display and four keys: shows staff where the call came from. Powered by PoE or 6–24 V AC/DC.

Quantity: 4

OBI-4SH

OBI-4SH

Call system pager

Staff pager: the call reaches the staff member even on the way between wards. Charged by USB or wirelessly (Qi).

Quantity: 20

Catalogue figures describe a device under stated conditions, usually in open terrain, and are not a guaranteed range in every installation. Device quantities in the examples are indicative.

04 / Value for the investor

What does this solution give you?

Staff know where to go

The system shows the room or bathroom, so across four buildings the carer goes straight to the right place without touring the wards.

The nearest staff member knows

The call is passed to the staff member nearest to the resident, so staff do not have to watch the panels so as not to miss a call.

One system for four buildings

IP communication links the parts of the site, so the four buildings are served by one nurse call system with one way of handling calls.

05 / Before installation

What needs to be settled for a similar investment?

Before devices are chosen, what matters is the site’s conditions and how the system ties into the final installation.

Requirements to verify

  • The number of rooms, beds and bathrooms in each building — it sets the number of bedside buttons and bathroom transmitters.
  • IP network and PoE power (or 6–24 V) at the gateway and panel locations; the gateway layout is confirmed by a range test in every area.
  • The division into areas, and which pager and which panel receives calls from which area — agreed with the care management.
  • Call location labels: numbering of rooms and bathrooms in each building, so that the panel and the pager say the same thing.
  • The facility’s formal requirements for the nurse call system are set by its designer and the investor.

Source: the description of the installation under Custom projects.

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