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Example configurationPublic buildings and events

An accessible toilet and six service desks in one system

One 433.92 MHz receiver at the porter’s lodge for the customer service office and the accessible toilet: a toilet kit, under-counter buttons at six desks and a signal unit for the porter.

  • 6service desks
  • 1accessible toilet
  • 8transmitters in one receiver
An accessible toilet and six service desks in one system
Illustrative image

01 / Investment context

What problem does this configuration solve?

In the municipal office, the customer service office has six desks, with a toilet for people with disabilities next to it. An accessible toilet needs a way to call for help: a visitor who feels faint or falls behind a closed door must be able to signal with one movement, and someone must come to them.

At the desks the problem is different. A conversation with a visitor sometimes gets out of hand, and the clerk wants to call the manager or the municipal police — but without the visitor noticing, because a raised voice or reaching for the phone can make things worse. The office does not want to run two separate systems for these two needs.

The investor’s goal: One receiver at the porter’s lodge for the toilet and the desks: the porter sees the number of the spot and acts according to procedure, while the visitor at the desk does not see the call.

How does this configuration work?

The toilet is covered by a toilet kit (TdN-01): a button with cancel key (PNH-201C) and a pull-cord transmitter with cancel key (PNH-201SC) in the toilet, a signal unit above the door on the corridor side and an identification receiver (IDO-04/99) at the porter’s lodge. The toilet transmitters repeat the call every 30 seconds until someone cancels it with the button on the spot — so a call from the toilet ends at the visitor’s side.

Each of the six desks has a call button under the counter (PNP-202), programmed into the same receiver but not into the signal unit by the toilet — nothing lights up and nothing sounds in the service hall. The receiver shows the transmitter’s number, and a list next to it gives the place: “1–6 — desks, 7 and 8 — toilet”. The receiver’s relay switches on a signal unit with adjustable volume at the porter’s lodge (SWR-108).

The receiver, the signal unit at the porter’s lodge and the signal unit above the toilet door run on 12 V DC from the system’s power supplies (SPR-ZS1). If the manager of the service hall is to receive calls from the desks directly, they can carry a pager (OBI-4SH) programmed only for the under-counter buttons, in which each desk is a separate zone.

02 / Operating principle

From signal to action.

Calls from the accessible toilet and six desks reach one receiver at the porter’s lodge, with the number of the spot.

Accessible toilet

  1. 01 / Signal source

    Toilet Button and pull-cord transmitter

    The visitor calls for help with the button or the pull-chain.

  2. 02 / Reception

    IDO-04/99 Receiver at the porter’s lodge

    Number 7 or 8 on the display — the list says that is the toilet.

  3. 03 / Notification

    Signal Units At the lodge and above the door Porter’s lodge Corridor

    The porter hears the call, and the signal unit above the toilet door switches on.

A call from the toilet ends at the visitor’s side. The transmitters repeat the call every 30 seconds until someone cancels it with the button on the spot.

Service desks

  1. 01 / Signal source

    PNP-202 Under-counter button at the desk

    The clerk calls for support with a hand movement the visitor cannot see.

  2. 02 / Reception

    IDO-04/99 Receiver at the porter’s lodge

    Numbers 1–6 point to the desk; nothing lights up in the service hall.

  3. 03 / Notification

    Porter Calls the manager or the municipal police

    Hears the call from the signal unit at the lodge and responds according to procedure.

The visitor at the desk does not see the call. The under-counter buttons do not trigger the signal unit by the toilet; the hall manager can carry a pager set to them alone.

A simplified functional diagram.

03 / Installation components

Devices in this configuration

An example selection — the number of devices depends on the site.

TdN-01 — Toilet kit with IDO-04/99 receiver

TdN-01

Accessible-toilet kit: a button and a pull-cord transmitter with cancel key, a signal unit above the door and an identification receiver at the porter’s lodge, shared by the whole system.

Quantity: 1

IDO-04/99 — Identification receiver, 99 transmitters

IDO-04/99

The kit’s identification receiver, at the porter’s lodge: stores the eight transmitters of the toilet and the desks, shows the number of the one calling and switches on the signal unit through its relay.

Quantity: included in TdN-01

PNH-201C — Sealed button with cancel

PNH-201C

Button in the toilet: the call repeats every 30 seconds until someone cancels it on the spot with the cancel key.

Quantity: included in TdN-01

PNH-201SC — Pull-cord transmitter with cancel

PNH-201SC

Pull-cord transmitter in the toilet with a 2 m chain: the call repeats every 30 seconds until it is cancelled on the spot.

Quantity: included in TdN-01

PNP-202 — Under-counter panic button

PNP-202

Button under the service desk counter: the clerk calls for support with a hand movement the visitor cannot see. Battery-powered.

Quantity: 6

SWR-108 — Signal unit with volume control

SWR-108

Light-and-sound signal unit at the porter’s lodge, switched by the receiver’s relay; the volume is set with a knob on the front panel.

Quantity: 1

SPR-ZS1 — System power supply

SPR-ZS1

Mains power supply, 230 V AC: one at the porter’s lodge for the receiver and signal unit, the other by the toilet door for the signal unit above the entrance.

Quantity: 2

OBI-4SH

OBI-4SH

Pager for the manager of the service hall, programmed only for the under-counter buttons: a call from a desk reaches them directly, with the desk’s zone number.

Quantity: optional

Catalogue figures describe a device under stated conditions, usually in open terrain, and are not a guaranteed range in every installation. Device quantities in the examples are indicative.

04 / Value for the investor

What does this solution give you?

One system, one place

Calls from the toilet and the six desks go to one receiver at the porter’s lodge — one point of response, one maintenance check, one procedure.

The visitor does not see the call

The button is under the counter and nothing lights up in the service hall — the clerk asks for support without raising their voice or escalating the conversation.

The porter knows where to go

The number on the display points to the toilet or a specific desk, so support goes straight to the right place.

05 / Before installation

What needs to be settled for a similar investment?

Before devices are chosen, what matters is the site’s conditions and how the system ties into the final installation.

Requirements to verify

  • This is a channel for calling staff support, not a certified hold-up alarm system — it is not connected to the police or a security company.
  • The porter’s procedure for each type of call: toilet — go there; desk — call the manager or the municipal police.
  • The design requirements for the accessible toilet — button height, pull-chain length, signalling and cancelling — are set by the building’s designer.
  • 230 V power at the porter’s lodge and by the toilet door for the power supplies of the receiver and signal units.
  • The list of numbers next to the receiver — and keeping it up to date when the desk layout changes.

Example configuration — it needs a technical selection for your site.

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